Pick up in store
BYMARIE.COM has set up its new In-Store Collection service. For certain items, you will be able to make your purchase online and pick up your order in one of the BY MARIE stores.
HOW IT WORKS ?
Add an item to your cart and go to payment.
When paying, we will offer you different delivery methods. Depending on the availability of the product in store, you will have the option to "Pick up in store".
You will then have the choice between 1 or more shops (in Paris, Marseille and Saint-Tropez). Select the desired store.
Enter your details and proceed to online payment.
We'll email you when your order has shipped, and when it's ready to be picked up.
Bring your ID and your order confirmation email. You can print it or show it directly in store on your smartphone.
Your order will be kept in store for 5 days before being canceled (your order will then be refunded within the time limits set out in our T&Cs).
WHICH STORES ARE IN THE PICKUP IN STORE PROGRAM?
In the 4 boutiques BY MARIE, located in Paris (44 rue Etienne Marcel 75002 and 8 avenue George V 75008), Marseille (108 rue Paradis 13006) and Saint-Tropez (Place de la Garonne 83990).
IS THERE A COST TO USE THE COLLECT IN STORE PROGRAM?
Shipping costs are offered.
WHEN CAN I PICK UP MY ORDER IN STORE?
You have 5 days following receipt of the order confirmation email to collect your package from the selected store. If you do not collect your package within 5 days, we will issue a refund.
HOW CAN I RETURN MY ORDER IN STORE?
You have 14 days following receipt of the order confirmation email to return the item to the store where you picked up your package.
In "My Account" you will need to select the "Return to store" option, then follow the steps indicated.
You can also use the UPS collection return service even if you picked up your order in store. This service is chargeable. Click here for more details.
CAN I CHANGE THE RECEIVING SHOP FOR MY ORDER?
You cannot change the receiving store once you have placed your order.
CAN SOMEONE ELSE COLLECT MY ORDER?
Unfortunately, you are the only person who can pick up your order, using an identity document with your full name, as well as your email "your package is in store".