Some BY Marie clients live just steps away from our store on Avenue George V. And there are others in Tokyo, New York, Sydney, Dubai who know our selection as well as if they visited every week.
Two things connect them: a common demand for what is rare and well-made, and our Personal Shopper service. A service designed so that distance is never an obstacle.
What is a BY Marie Personal Shopper?
A BY Marie Personal Shopper is an advisor who knows you or takes the time to get to know you. Not an algorithm, not a newsletter. A person, with a keen eye, who understands your style, your constraints, your desires, and who does the selection work for you.
Specifically, your BY Marie Personal Shopper can help you build or complete your wardrobe, find the perfect gift for someone you know well or hardly know, prepare for a special occasion: a trip, an event, a new season, navigate the online selection if you don't know where to start, or even introduce you to new arrivals before anyone else.
All without pressure, without obligation to buy, and with a genuine pleasure in doing things well.
How does it work?
Our Personal Shopper service is available directly via WhatsApp at +33 6 13 50 11 79, or by appointment at the boutique.
A first conversation is enough to establish your profile: your style, your colors, your favorite materials, your life occasions. From there, your BY Marie advisor makes the selection, presents the options, answers your questions, and accompanies you until delivery if you order from abroad.
For orders starting from 300 €, DHL Express delivery is free worldwide. Your package arrives carefully wrapped, scented with Coqui Coqui's Fleur de Naranjo, our olfactory signature, and with the same care as if you had picked it up yourself in-store.
Clients from all over the world
A client in Tokyo is looking for a BY Marie Collection cashmere sweater to give to her sister in Paris. She cannot travel, does not speak French, and does not know European sizes. In a few WhatsApp exchanges, our Personal Shopper understands the recipient's profile, suggests three models with photos and sizing advice, and dispatches the order within 48 hours via DHL Express.
A New York client, accustomed to our boutiques during her visits to Paris, asks to be informed of every new arrival in her size before they are put online. She receives a personalized message with each new arrival and often orders even before the item is visible on the e-boutique.
A client in Marseille, who cannot travel easily, uses our service to prepare for each change of season: a phone call, a selection sent via photos, a Click & Collect pickup in-store when she passes by.
These discreet, personal, and helpful moments define what BY Marie means by service.
A service for all occasions
The BY Marie Personal Shopper is particularly valuable in a few situations:
You have little time. You know what you want but don't want to search. Let your advisor do the work, and all you have to do is choose from a pre-selection.
You are looking for a gift. This is often the most delicate situation. Our Personal Shopper knows the BY Marie selection in every detail; they will be able to suggest something unexpected and just right, whatever the budget.
You live abroad. BY Marie ships worldwide, and our team is used to assisting clients remotely. The language barrier is not an obstacle.
You are visiting for the first time. If you are discovering BY Marie and don't know where to start, our Personal Shopper is the best introduction; they will help you find your bearings within the selection.
FAQ
How to contact the BY Marie Personal Shopper?
Via WhatsApp at +33 6 13 50 11 79, by email via our website, or directly in-store. No complicated form, a conversation is enough.
Is the Personal Shopper service free?
Yes, the BY Marie Personal Shopper service is entirely free. You only pay for the items you choose to purchase.
Can the Personal Shopper service be used from abroad?
Absolutely. BY Marie ships worldwide via DHL Express, offered for purchases over 300 €. Our team is used to assisting clients in Tokyo, New York, London, Dubai, and many other cities.
Can the Personal Shopper help me find a gift?
Yes, that's even one of their favorite missions. Give them the person's profile, the occasion, and your budget, and they will take care of the rest.